We have a no-return policy on all digital products.
If you have any issues with your order or digital item, you can contact us at firstname.lastname@example.org. We will endeavour to resolve the issue.
Exceptions / non-returnable items
Certain types of items cannot be returned, like digital items. They are able to be exchanged.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.